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Placing An Order

We are currently not able to add a gift message to your order.

 

Unfortunately, we are not able to gift wrap your order.

 

We are happy to help!

Phone: 021 534 3636

Email: sales@illumina.co.za

Customer Services: customercare@illumina.co.za

Trade Enquiries: trade@illumina.co.za

 

Our website is best supported by Google Chrome, Safari, Mozilla Firefox and Internet Explorer. If your browser isn't loading the page correctly, press Ctrl + F5 for a hard refresh. Please ensure that the browser you are using is up to date. If you are still experiencing difficulties, please do not hesitate to call our Customer Care Team on 021 534 3636 or alternatively please email customercare@illumina.co.za or sales@illumina.co.za.

 

You can enter your coupon or voucher code in two different places:

1) Cart

2) Payment section of Checkout

 

Amending An Order

We are not able to add items to your order if it has been paid for. If you wish to purchase more item , we kindly ask you to place another order.

 

If you wish to cancel your order, please contact our Customer Care Team at:  

customercare@illumina.co.za | on 021 534 3636.

We are able to cancel your order before it is dispatched. However, once your order has been dispatched you will have to accept the delivery and return the item. Our friendly Customer Care Team will assist you.